
State Farm® Insurance Agent Ray Romano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Reine Betterton
August 15, 2025
"I’ve had my policy with State Farm for a little over two years now, both Kimberly and Melissa have made things super easy. Any interaction I’ve had with either of them has always been professional and extremely informative. Not only do they make things convenient but they are also always willing to help! I can’t appreciate them enough!"
Samantha Taglienti Rodgers
August 12, 2025
"If insurance agents were superheroes, Joelene at State Farm would wear a cape made of policies and premiums. She has helped countless friends and family members of mine and I have received nothing but the most positive feedback. Each and every one of them have the same glowing things to say about Joelene... She’s the kind of person who can explain deductibles in a way that doesn’t make your brain melt, all while making you laugh and somehow feel like you’ve known her for years. Need auto, home, life, or maybe even insurance for your pet hamster’s emotional support iguana? Joelene’s got you. She’s sharp, responsive, and somehow manages to make adulting feel like less of a chore. Working with her feels less like red tape and more like sipping coffee with a friend—who just happens to be a wizard with policy details. They came for the insurance, but they stayed for the Joelene. Seriously—give her a call. Your future self (and your wallet) will thank you."
Blessed & Highly Favored Beyond Measure
August 8, 2025
"Jolene, is the best agent that I have ever had the honorable pleasure of speaking with. She's efficiently effective in getting you the best quotes and the courteous customer service is amazing."
Donne Jackson Jones
August 8, 2025
"Jolene was an amazing help as I was frustrated with my previous insurance company. She was professional and thorough with explaining policy points. And make signing up easy."
Gary Inzana
August 7, 2025
"Ray was super cool to work with - always appreciate his flexibility!"
Danica Brisco
August 7, 2025
"Ray & Sophie are wonderful & very easy to work with. They are honest & care about their folks. Great team, I would recommend them to anyone!"
Yoni Cerritos
August 6, 2025
"Thank you Joelene! For being so helpful and providing me your insurance knowledge. I definitely recommend working with Joelene she knows her stuff and will help you out with your insurance needs!"
Massey Design
August 6, 2025
"Melissa Acton was absolutely incredible to work with! My wife and I were shopping around for car insurance and honestly didn’t expect much change in our rates, but Melissa proved us wrong in the best way. She took the time to understand our situation and found us a policy that saved us a significant amount of money. We have two cars, one of which needs full coverage, and Melissa made sure we were fully protected without paying more than we needed to. She explained everything clearly, answered all of our questions, and made the entire process smooth and stress-free. It’s rare to find someone who combines professionalism with such a personal touch. Thanks to Melissa, we’re now saving money every month and feel more confident about our coverage. We couldn’t recommend her more highly!"
Ayanah Jones
August 5, 2025
"I fully recommend everyone to speak Joelene. This past year have had an incredibly rough time trying to find insurance. People brushed me aside to the point I had to settle for high rates from low coverage agencies. Joelene not only listened to me but she actually helped me get approved for a home an auto bundle! She also stayed with me on the phone to ensure I understood the policies, the resources and how to get started. I truly am thankful to her. She’s gonna save me over 3,000 this next year! call her asap!"
James & Roberta
August 4, 2025
"Jolene is awesome. Extremely professional, knowledgeable and friendly. She is an expert in her job. The best insurance experience that I ever had."
stacie brown
August 2, 2025
"I recently switched my homeowner's and auto insurance from Geico to State Farm. Jolene was able to save me money while providing better insurance coverage. She is knowledgeable, and really pleasant to deal with. I'm so happy I made the switch. Thanks Jolene."
Niya Anderson
July 31, 2025
"Joelene was the best help ever. She helped me get a lesser quote and helped me with all my concerns as a first time applicant. I felt the most comfortable with her and she deserves a raise for her hard work!"
David DeFries
July 30, 2025
"After throwing a tantrum with my longtime insurance company, I went searching for alternatives. It was a contentious process but when I happened across Joelene I was not only surprised by how much money she saved me, I was impressed by how quickly she was able to provide the information and to get my coverage up and going right away. When I contacted progressive to turn off my auto pay, it was a twenty minute- on hold filled- phone call. Joelene got everything squared away in half that time and in a much more pleasant manner. After everything was finalized, she sent thank you emails and used "wonky" and "corny" ... words typically used only by retired preschool teachers... and apparently trustworthy insurance agents. Switching to State Farm was wonderful , as was the service I experienced."
MaryJane Igwe
July 24, 2025
"JOELENE was absolutely amazing!! She literally made my day. Not only did she save me a ton of money but she was so pleasant and friendly. She made a daunting insurance process easy and enjoyable. Amazing service!! Thank you Joelene!!!"
Brett Bolling
July 23, 2025
"My wife and I replaced our cars and figured it made sense to get some comparison quotes. We ended up working with Joelene who was absolutely great to work with. She has better knowledge of the insurance products she sells than anyone else we came in contact with at the other carriers via their call centers. While State Farm may not have been the least expensive option, after speaking with Joelene, we felt the products would meet our needs and she'd already shown us how seriously they take customer service which is of immense value to us. It's rare to find someone to not only answer all of my questions, of which there are plenty, but encourage me to ask more! Great experience and honestly about as easy and painless as buying insurance could possibly be. Thank you!"
Debbie Sneed
July 15, 2025
"I definitely recommend State Farm for your insurance needs. I worked with Jolene, she was awesome. Jolene is extremely helpful, knowledgeable, positive and kind. She saved money for me. Thank you so much!"
carol corron
July 15, 2025
"Joelene was awesome she really got me a lower amount than I was paying.with my other insurance.company. Really happy with her . Anyone looking for a better deal should call and ask for joelene ."
Andy Furst
July 11, 2025
"Jolene is wonderful. Easiest insurance purchase ever."
Sandra Sierzenski
June 23, 2025
"Great experience switching my insurance policies to State Farm. Jolene got me a much better rate and improved coverage."
carol pulgini
June 18, 2025
"Let me begin by saying I have been with several auto insurance companies over 50 years and definitely not happy. I kept trying to fine a company that cared about my needs. I was searching for a company that offered good customer service. I wanted someone to actually listen to me and follow through on my request.. My last insurance company increased my insurance over 250.00 for the year. So my search began. After numerous calls I found the perfect match!!! Joelene at State Farm exceeded my expectations!!!! She listened to everything I said, followed through with my request and just an overall pleasure. She is amazing, courteous ,professional and friendly ❤️ The high level of customer service Joelene provided won me over... I have found my comfort place. Thank you Joelene for all your help in my search. If you are shopping around for insurance, give Joelene a call. You will be beyond pleased!!!!"
Jeremy Rash
June 18, 2025
"Melissa is the best! Hands down! I contacted her the day before I needed to purchase a vehicle (on a Sunday) from the reference of a friend who does business with her. Not only did she get me the best quote out of any provider, she got it done quick, simple, & seemless. I'm not the easiest to win over either. Melissa captured my business & I will be going through her for all of my insurance needs going forward! Thank you soooo much Melissa!!!"
John Kane
June 18, 2025
"Excellent customer service"
Antonia Davis
May 30, 2025
"Good afternoon I spoke with Jolene today and let me tell you she is wonderful, she was quick, informational, was able to actually help me save on auto and renters insurance. I would highly recommend her."
Tracy Hayes
May 23, 2025
"Melissa Acton lived up to, and actually exceeded her reputation! She was highly recommended in a number of social media groups. I found her to be very prompt in getting back to me, even while closing on a house, thorough, very professional, patient and a joy to work with. And, she saved us money! So glad we switched over to her!"
Ashley H
May 22, 2025
"Huge Thank you to Melissa for being so amazing! First time needing insurance, I had no idea where to begin and Melissa swooped in and saved me from panic! I cannot thank her enough! Her personable service is unmatched !"