
State Farm® Insurance Agent Ray Romano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
carol pulgini
June 18, 2025
"Let me begin by saying I have been with several auto insurance companies over 50 years and definitely not happy. I kept trying to fine a company that cared about my needs. I was searching for a company that offered good customer service. I wanted someone to actually listen to me and follow through on my request.. My last insurance company increased my insurance over 250.00 for the year. So my search began. After numerous calls I found the perfect match!!! Joelene at State Farm exceeded my expectations!!!! She listened to everything I said, followed through with my request and just an overall pleasure. She is amazing, courteous ,professional and friendly ❤️ The high level of customer service Joelene provided won me over... I have found my comfort place. Thank you Joelene for all your help in my search. If you are shopping around for insurance, give Joelene a call. You will be beyond pleased!!!!"
Jeremy Rash
June 18, 2025
"Melissa is the best! Hands down! I contacted her the day before I needed to purchase a vehicle (on a Sunday) from the reference of a friend who does business with her. Not only did she get me the best quote out of any provider, she got it done quick, simple, & seemless. I'm not the easiest to win over either. Melissa captured my business & I will be going through her for all of my insurance needs going forward! Thank you soooo much Melissa!!!"
John Kane
June 18, 2025
"Excellent customer service"
Antonia Davis
May 30, 2025
"Good afternoon I spoke with Jolene today and let me tell you she is wonderful, she was quick, informational, was able to actually help me save on auto and renters insurance. I would highly recommend her."
Tracy Hayes
May 23, 2025
"Melissa Acton lived up to, and actually exceeded her reputation! She was highly recommended in a number of social media groups. I found her to be very prompt in getting back to me, even while closing on a house, thorough, very professional, patient and a joy to work with. And, she saved us money! So glad we switched over to her!"
Ashley H
May 22, 2025
"Huge Thank you to Melissa for being so amazing! First time needing insurance, I had no idea where to begin and Melissa swooped in and saved me from panic! I cannot thank her enough! Her personable service is unmatched !"
Rebecca Kane
April 28, 2025
"My husband and I recently worked with Melissa Action to switch both homeowners and auto insurance. She made what I consider to be a daunting process absolutely SEAMLESS and saved us about $80/month! Would definitely recommend working with her!!!"
Reyna Ramos
April 28, 2025
"Excellent customer service"
Timothy Baynard
April 21, 2025
"First Ied like to say that, STATE FARM NEEDS 100 more employees like Joelenne ,she knows her job very well she is all about the customer and whoever trained her did a amazing job. Now before getting Joelenne for a customer service person. I was more then willing to drop state farm and get the General. But I believe in God and loyalty and she was as loyal as they come for the company of state farm. She not only made me change my mind witch isn't easy. But she had me thinking that I need to be loyal to myself. I don't know her but truly I can say that I really love the way she treated me and she made me happy and she saved me some money. (Ray Romano) I know that I don't have to tell you that you got a keeper. State farm is the best ! Joelenne is my Superwoman!"
Morgan Radka
April 4, 2025
"I now have auto, home, and life insurance with State Farm!! The rates are unmatched and it is always a pleasant experience working with Melissa! Can’t recommend her and her customer service enough!"
Emily Still
March 11, 2025
"THANK YOU! Melissa Acton, 10/10!!! I'm a stay at home mom so every penny counts- our policy with a different company was going up from already being near 300 dollars. Somehow Melissa was able to get us a policy for 154 a month, with better coverage than our previous company. She also was able to help us bundle our homeowners insurance and took care of that completely. The process was super easy, she was super responsive and very informative!!! I'm so glad she was recommended, because she's now saving us 150 a month. Thank you Melissa 🥰"
Marge Omlor
January 31, 2025
"Melissa Acton has been very helpful with my sign on to State Farm.It is a stressful time but she made the whole process very comfortable.She is very knowledgeable, helpful and professional. I appreciate her patience with my questions! Thank you for being there."
MacKenzie
January 27, 2025
"I can't thank Melissa enough for her help in finding me a better car insurance rate! She saved me OVER $200 on my insurance, which was AMAZING! Beyond just the savings, Melissa made the whole process so easy and stress-free. She’s incredibly knowledgeable, responsive, and truly cares about getting you the best deal! It’s rare to work with someone who actually cares for their clients. I HIGHLY recommend Melissa!"
Courtney
January 18, 2025
"Melissa Acton is THE BEST insurance agent I have ever dealt with. I saw a post on how much money she was saving people on car insurance. I do not even want to say what I was paying with a clean driving record, but she saved $150 A MONTH. She really took the time out for me. Over 10 days. Most insurance agents would have not have been as patient with me. I had a lot of questions and more questions. After all the questions it took a couple days to get things moving. She never once was rude and extremely patient with the situation at hand. I am beyond grateful for what she provided. She saved $150 a month with better coverage. Thank you so much! Everything you have done start to finish I appreciate so much. I can't say it enough."
Derek
January 11, 2025
"Jolene called me today and saved me a fortune! She is amazing and very professional! Five Stars all the way!!!"
Jeffery Burnett
October 31, 2024
"Saved me thousands! You won't regret it"
Elaine Modica
October 31, 2024
"Melissa very helpful with HO and Auto ins. Easy process."
Athanasia Provatou
October 31, 2024
"Melissa not only saved me and my family money but she was so easy to work with and very quick to respond and get me up and running!"
Katelyn Minio
October 31, 2024
"Melissa Acton was kind, quick and saved me 175$ a month on Auto insurance. Highly recommend"
Katelyn Minio
October 31, 2024
"Melissa Acton was kind, quick and saved me 175$ a month on Auto insurance. Highly recommend"
vinod kumar
October 22, 2024
"Chelsea made all done over phone and she helped it look so easy. I had to transfer my auto insurance to DE. She also gave a discount."
Christine Kalix
October 12, 2024
"Melissa was very friendly and helpful! Helped my two teenagers and I save a good bit on car insurance!! So happy we switched"
Luis Ponce
October 11, 2024
"Excellent rates and customer service. I saved hundreds of dollars every month and obtained life insurance policies for my grandchildren and my premiums are still less than my old provider."
Shoeb Bhuiyan
October 3, 2024
"Great experience!"
dorothy Opher
October 1, 2024
"The rep name Chelsea was very professional abd friendly, she explained and sent information so l could go over the policy with my husband."